Shining a Light on Hassle-Free Returns & Exchanges
At Eden Legacy, we want you to be completely satisfied with your faith-fueled finds! We offer a simple and convenient return policy to ensure a smooth shopping experience.
What can be returned or exchanged?
We gladly accept unworn, unwashed, or defective items for return or exchange within 30 days of purchase. This includes:
- T-shirts
- Hoodies
- Mugs
- Jewelry (unworn and in original packaging)
What can't be returned or exchanged?
- Items that are worn, washed, or altered
- Items without original tags or packaging
- Items purchased more than 30 days ago
How do you initiate a return or exchange?
Contact our friendly customer service team at [Email Address] or by phone at [Phone Number] during business hours [Specify Hours].
We'll provide you with a return authorization number (RMA) and instructions on how to return your item(s).
Shipping costs
- Return shipping: Eden Legacy fully bears the return shipping if the product is defective. In other cases, customers must pay for the shipping.
- Exchange shipping: We will cover the cost of shipping the replacement item(s) to you.
Processing your return
Once we receive your returned item(s) and verify they meet the return criteria, we will process your return or exchange within 5-7 business days.
You will receive a confirmation email once your return or exchange is complete.
Refunds
Refunds will be issued using the original payment method used for the purchase.
Please allow 5-7 business days for the refund to reflect in your account.
Exchanges
If you are exchanging an item for a different size or color, we will ship the replacement item(s) to you once we receive your return.
For your convenience:
- We recommend including a copy of your packing slip with your return for faster processing.
- We recommend insuring your return package for your protection.
We hope this return policy makes your shopping experience at Eden Legacy Store stress-free!